From document to delivery — the whole process.
What actually happens after you order, step by step, including how we check accuracy and handle your file.
The process, step by step
Order or request a quote.
Choose a service, add it to cart with your language pair, deadline, and any add-ons — or use the quote form on Contact for bespoke work outside the standard rate card. You’ll see the price before you commit.
A linguist is assigned.
Matched to your subject matter — a birth certificate, a contract, and a clinical trial consent form go to different linguists, because the risk if something’s wrong is different for each.
Translation and a second-linguist check.
Every order — not just certified ones — is reviewed by a second linguist before it ships. Certified orders additionally get a signed certificate of accuracy attached.
Delivery, with a 7-day correction window.
Digital delivery (PDF + editable file) by default; certified hard copies by mail on request. If something’s inaccurate, tell us within 7 business days of delivery and we’ll correct it at no charge.
What "reviewed" actually means
- Every translation — regardless of service — is checked by a second linguist before delivery, not just proofread by the original translator.
- The 7-business-day accuracy-correction window starts at delivery. If the translation contains an inaccuracy, tell us and we'll correct it at no charge — this doesn't cover new content or scope changes, which are quoted as a new or additional order.
- Bilingual proofreading is available as a paid add-on for clients who want an additional review pass beyond the standard second-linguist check — useful for high-stakes or publication-bound content.
Turnaround by service
What happens to your file
Your document is accessible only to the assigned linguist and the second reviewer — not routed through an open pool of vendors. Files are transmitted over encrypted connections and stored in access-controlled systems. We delete project files 90 days after your project is complete, unless you ask us to keep the file on hand for a future revision. For legal clients, we'll sign your firm's NDA before work begins. See our Privacy Policy for the full data-handling detail.
What "certified" looks like
A specimen, shown before you order.
SPECIMEN — SAMPLE ONLY
Certificate of Accuracy
This is to certify that the attached is a true and accurate translation from [Source Language] to English of the document titled "[Document Title]," to the best of my ability and knowledge.
teda-translation
27413 Westown Blvd, Westlake, OH 44145